Rookies productive in just one week!
What if brand-new agents were productive in just one week instead of twelve? Classroom training drags on for months while queues grow and your best people babysit rookies. Every lost week is money, and customer trust, left on the table. See how an in-app Attended Assistant guides each click on real calls, so trainees learn while doing. Are you ready to cut the learning curve by 80 %?
All attendees can secure a no-risk discovery & pilot to test the savings in their own centre subject to the Roxus Funded Pilot Terms.
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Who should attend ?
This online event is built for leaders who live and breathe the contact-centre numbers:
- Contact Centre Directors under pressure to cut Average Handle Time and meet audit targets. under pressure to cut Average Handle Time and meet audit targets. under pressure to cut Average Handle Time and meet audit targets.
- CX & Operations Managers chasing higher first-call resolution and lower cost-per-contact.
- IT Process Owners tasked with standardising fragmented workflows and giving agents a single, smarter desktop.
- Finance / Compliance Leads who need proof that every interaction is error-free—and pays for itself.
Whether you’re wrestling with high call volumes today or scaling an existing automation programme, this session shows practical use-cases, real metrics and a funded-pilot pathway so you can validate ROI on your own floor within weeks.
Live online · 17 July 2025 · 10:00 BST
Can’t make it live? Register anyway to receive the on-demand replay.
Can’t make it live? Register anyway to receive the on-demand replay.
How much could an Attended Assistant save you?
Plug in your team’s numbers and watch our ROI Calculator reveal, in seconds
Annual hours released back to the floor
Hard-cost savings your CFO will love
Payback period measured in months, not years
No spreadsheets, no assumptions, just a crystal-clear business case you can drop straight into the next budget meeting.
Ready to learn more?
Efficient Interactions
Give every agent a “single-pane” workspace that pulls data and actions from all underlying systems. No more app-hopping or “can you hold please”, just confident answers and quicker wrap-ups on the first call.
Better CX
Compliant by Design
Attended Assistant checks every field, timestamp and disclosure in real time, creating a tamper-proof audit trail across all apps. Agents stay focused on the customer while compliance happens automatically.
Quality Assured
Your best-practice process becomes the only process. Step-by-step automation enforces data accuracy and policy adherence on every interaction, turning variability into consistently high service quality you can measure.
Reduce Costs
Slash ramp-up and handle time in one move. New hires follow guided on-screen prompts instead of memorising ten different systems, seasoned reps complete tasks up to 40 % faster, freeing budget for growth initiatives.
More with Less
Unlock hidden capacity without adding headcount. Get back thousands of agent hours a year to handle higher volumes, extend coverage windows or launch new services, proving that efficiency and experience can rise together.
Want to see Attended Assistant in action?
Prefer to jump straight in to a discovery call?
ABOUT ROXUS
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digital transformation specialists.
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and faster at lower cost.
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